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RepositioningCreationRetail StrategyDesign & ExperienceStrategyBrand Intelligence

Canada Duty Free

Your new Duty Free

We worked with ARI North America to create an identity for Canada's Duty Free shops. This design takes unique identifiers from four different Canadian cities that make them distinctive in a way that holistically create a Canadian identity. These different elements are subversive, honest and lighthearted in their approach.

We created marks that have organic curvatures that are friendly and have a sense of familiarity, without drawing on clichés that represent these cities. We drew on the rich design scene of Canada and airport signage with minimal marks with a sense of character and personality, creating a system that is scalable, distinguishable and amplifies a Canadian sense of place.

Montreal Duty Free advertisement featuring a green steel bridge and an orange shopping bag graphic with text 'Your new Duty Free'.
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Global, but local
Each Duty Free store celebrates its respective city with a unique illustrated icon representing the famous landmarks or regional qualities of the area. Montreal is symbolised by the Jacques Cartier Bridge, Halifax by an anchor reflecting its maritime identity, Québec by a fleur-de-lis representing its French population, and Winnipeg by a snowflake, symbolising its distinctive climate.
Airport digital display advertising Halifax Duty Free featuring a bottle of Daisy Marc Jacobs perfume.
Hand holding a yellow shopping bag with white handles that reads 'Montréal Hors Taxes | Duty Free' and features a black stylized bridge on an orange square.
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The colours of Canada
The brand incorporates orange and yellow colours, symbolising the dynamic hues of maple leaves and the evolving identity of Canada. This colour palette evokes a sense of familiarity and Canadian identity, steering away from the conventional red found in the Canadian flag.
Sign displaying four Canadian cities—Montréal, Halifax, Québec, and Winnipeg—with directional arrows and unique orange icons beside each city name against a blurred cityscape background.
Airport advertisement with a yellow suitcase and orange luggage tag stating 'Just relax, no tax.' promoting Winnipeg Duty Free shopping.
Airport information sign showing directions for Departures at Gate A-D and Montreal Duty Free shopping.
Gold suitcase with stickers on an orange background, including ones saying 'Your new Duty Free' and 'Just relax, no tax.'
An icon built to travel
The identity is designed to seamlessly integrate into airport signage while maintaining its distinctiveness and uniqueness. This approach aims to establish a sense of familiarity, recognition, and legitimacy. The icon design is versatile, easily adaptable for use on stickers and merchandise to effectively represent the store.
Laptop screen showing Montreal Duty Free website homepage with best sellers including perfume, wine, and whiskey bottles.
ID badge with black lanyard displaying name Jessica Kara, Sales Associate, with Québec Duty Free logo.
Four orange square badges with distinct black abstract floral and geometric designs on a yellow background.
The final identity creates a distinct sense of place for Canada’s Duty Free shops, celebrating each city through a system that feels local, recognisable and ownable. By balancing airport signage cues with warm colours and characterful iconography, the brand feels familiar and legitimate while still standing apart in the travel retail environment.
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